Our Customer Feedback

Drivers are naturally cautious, especially when dealing with a new garage. We all share a fear of making the wrong decision and as a result, we look for reassurance that we are doing the right thing. We hope to eliminate this fear by allowing you to read what a few of our customers have to say about us.

Below are just a small selection of recent reviews but you can also view all our Trustpilot reviews and Google Reviews on the links below:

Laura Brown
Having gone to the dealer for servicing. I was recommended to try Five star Auto Centre. After reading he reviews I thought I’d give it a try. Not only did hey use genuine service parts for my Audi. But the communication was flawless. Thank you for such a fantastic and smooth transaction. Will be returning.
Dean Milnes
Booked my BMW 1 series in for MOT and service. Had some issues with the car with central electrics. What can I say apart from what a outstanding service. Not only was I provided a loan vehicle whilst mine was in for repair. But they managed to MOT, service the car and sort out the central locking for the same day. Bonus was the wash and vac the vehicle had. I would definitely be returning and be spreading the word out there. Value for money.
Corrine Schild
Having owned a Audi A3 my pride and joy. I was recommended to use Five star auto centre for annual servicing and mot. I was very impressed with outlay and the communication from the service advisors on front of house. What a fantastic set up. Natalie the service manager made me feel at ease. Being a lady driver it was nice to have a interaction with the ladies on the front. Thank you for excellent job and the complementary wash and vac. I have no hesitation in recommending Five Star Garrage to family and Friends.
Katherine Hand
Had broken down. Was recovered in by my Roadside recovery RAC. Could not fault he service I was provided a loan car whilst mine was in for repair. I would not hesitate in recommending Five star to family and friends. Thank you so much for loan car.
Matthew Wills
Excellent service from start to finish. Had my Ford Transit booked in. They are very competitive after using the main dealer and paying over the odds for service I had come across Five Star. It certainly stand up to its outstanding service and value for money. They had diagnosed my vehicle and had me back on the road after replacing a part called EGR valve. The fact that they have ford approved diagnostic machine it gave me confidence to use hem I will be recommending them to the local lads at the pub and family’s. Thank you

First time user.

Visited for the first time today, very professional and great customer service. Work carried out to a very high standard & at a very good cost. Will definitely use for all my cars needs, would highly recommend, thanks guys. (Good coffee).

In 35 years of having garages care for…

In 35 years of having garages care for my cars, the quality of work and all round customer service is definitely some of the very best.

First class service from start to end

First class service from start to end. Miss Kavanagh was professional throughout the duration keeping in regular contact with me every step of the way. As my car was only a few months old and I was worried what the repair would be like I needn’t have been as the workmanship was exceptional. I would appreciate if both Miss Kavanagh and the repair worker(s) were recognised for this in their next supervision session.

Five Star Auto centre were excellent

Five Star Auto centre were excellent. Helpful and proactive with advice. All in all a great service. Definitely recommend.

Trustworthy and Professional

I had bought my very first car over a month ago, I had a few clutch sticking problems and a noise coming from the rear of the car, I rang midweek to book in for the Saturday, spoke to a very professional and knowledgeable gentleman who offered a full health check of the car free of charge. After the health check he rang back very prompt to tell me the issues, we discussed on the phone which needed doing urgently and which could wait a few weeks (allowing me time to cover the cost). Five Star gave me a courtesy car free of charge as work was expected to be completed the following monday but managed to complete the same day! The ladies on the reception are polite and very knowledgeable, the mechanics in the back are very skilled and most of all trustworthy, Five Star even washed the outside of my car and valeted the inside. Very happy with the service I received and will be using them as my trusted local garage. Thanks again!