Our Customer Feedback

Drivers are naturally cautious, especially when dealing with a new garage. We all share a fear of making the wrong decision and as a result, we look for reassurance that we are doing the right thing. We hope to eliminate this fear by allowing you to read what a few of our customers have to say about us.

Below are just a small selection of recent reviews but you can also view all our Trustpilot reviews and Google Reviews on the links below:

Sarah Williams
Was offered a vehicle at last minute. Whilst mine was in for repair unexpected break down. Thank you so much for the loan vehicle staff are so friendly polite and efficient. Would highly recommend them my Audi A4 was returned back to me gleaming washed and cleaned.
Ricky Slater
I had broken down and was recovered in with a alternator fault on my Ford Focus. I was provided a loan vehicle free of charge and was impressed with the service I was given my vehicle had been washed and vacuumed and return back to me on the same day. I must say a very smooth transaction.
Mr Scoff
First class service. Excellent communications, super-clean car, brilliant value (40% cheaper than main dealer for oil + pollen) and most importantly fully integrated with the online/onboard/key-based service history. 5*!!!!
Mohammed Haroon
Top service can not fault them. Not only are there highly trained. But come by recommendation. I guess you get what you pay for the level of customer service is second to none. Thank you for the repairs carried out on my BMW. Will be looking to book in my wife’s Mercedes in also. Would highly recommend them.
Leticia Jackson
I was recommended to try Five star Auto Centre. I was impressed with the knowledge of the staff. Asif was great at explaining and diagnosing the problem I had with my Audi Q7. Not only are the knowledgeable but go there extra mile of make sure you are are felt at ease. I would have no hesitation in coming back or recommending them to friends and families.

First time user.

Visited for the first time today, very professional and great customer service. Work carried out to a very high standard & at a very good cost. Will definitely use for all my cars needs, would highly recommend, thanks guys. (Good coffee).

In 35 years of having garages care for…

In 35 years of having garages care for my cars, the quality of work and all round customer service is definitely some of the very best.

First class service from start to end

First class service from start to end. Miss Kavanagh was professional throughout the duration keeping in regular contact with me every step of the way. As my car was only a few months old and I was worried what the repair would be like I needn’t have been as the workmanship was exceptional. I would appreciate if both Miss Kavanagh and the repair worker(s) were recognised for this in their next supervision session.

Five Star Auto centre were excellent

Five Star Auto centre were excellent. Helpful and proactive with advice. All in all a great service. Definitely recommend.

Trustworthy and Professional

I had bought my very first car over a month ago, I had a few clutch sticking problems and a noise coming from the rear of the car, I rang midweek to book in for the Saturday, spoke to a very professional and knowledgeable gentleman who offered a full health check of the car free of charge. After the health check he rang back very prompt to tell me the issues, we discussed on the phone which needed doing urgently and which could wait a few weeks (allowing me time to cover the cost). Five Star gave me a courtesy car free of charge as work was expected to be completed the following monday but managed to complete the same day! The ladies on the reception are polite and very knowledgeable, the mechanics in the back are very skilled and most of all trustworthy, Five Star even washed the outside of my car and valeted the inside. Very happy with the service I received and will be using them as my trusted local garage. Thanks again!