A vehicle was booked in with us after the customer had already tried quite a few garages, the customer was recommended to try us and wasn’t aware of our expertise and extensive equipment we have on site...
A customer with a 2013 Seat Ibiza with 48,000 miles came into us with a complaint of having to top up her engine oil every three weeks with 3.5 litres of oil...
A customers Lexus is350 was recovered into us with a ‘non starter’ issue.
The vehicle was a high voltage hybrid. We diagnosed the vehicle and traced the fault to a high voltage issue. This particular issue requires a certain specialist skill along with relevant training and experience to be able to isolate the high voltage. Our technicians are all trained to an extremely high level along with being certified to work on hybrids so this wasn’t a problem for us
A Volkswagen Tiguan was brought into us; the vehicle had an issue where it was vibrating when the car was reaching 60mph. We diagnosed the problem as a prop shaft issue. As shown on the pictures the vehicle had been worked on in the past and the prop shaft bolt was missing, this led to the torsion vibration pulley to oscillate out of its centrifugal forces causing the damage. We therefore had to replace the complete prompt shaft (as it was not available as a separate part).
BMW presented for investigation of water leak into the cabin of the vehicle.
Pictures show: Blockage causing water to block up the drain hole, allowing water to fill up the cavity and enter inside the car.
Old grommet seals verses new seals.
Customer mentioned car pulling to one side.
Initial scan of the vehicle, with our new camera 4-wheel digital alignment machine technology, showed the car wheel alignment was out.
In order to correct this we had to replace the adjusting shims ranging from 0.3 mm to 3mm. The shims had to be ordered directly from the Lamborghini main dealership.
Customer’s complaint was of lack of power and engine light being on.
Customer’s complaint was oil leaking from underneath engine onto his driveway for a few months now.
Recovered into the garage as non-starter by the RAC.
Initial inspection carried out showed poor compression on cylinder 3. Suspected internal fault with engine .
Gained authorisation from the customer to strip vehicle apart to investigate exactly what is going on with the internal engine.
Recovered a Mercedes C220 D into the garage. It was non-starter. The steering wheel was engaged in a lock position with no instrument display on.
Carried out an initial diagnostic using Mercedes main dealer diagnostic software. The steering wheel does not disengage.
We traced the fault to an “electronic steering lock” being faulty. We removed the steering column from the vehicle in order to remove the lock.