RAC Approved Garage
Award winning MOT and Service garage in Huddersfield
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Servicing, frequently asked questions

Frequently Asked Questions

Q. Will your service affect my warranty?
A. If your car is under warranty you do not have to take it back to the main dealer for servicing or repairs! Government legislation passed in 2003 known as “block exemption” means that an independent garage like Five Star can now carry out your servicing/repairs and the warranty is still protected. We will only use genuine parts of original equipment standard, which means all cars are repaired with approved parts. We will never substitute cheap alternatives. We will never use oil of a lesser quality than semi synthetic.

 

Q. Why is our servicing so cheap?
A. We only charge you for the parts and service you need! A car service/repair with us can save you up to 60% off of main dealer prices because you are not paying for a sales showroom or an apparently a “Free” collection & delivery service.

 

Q. Why come to us?
A.We have built a team of superstars. We believe our technicians are not “good” but they are “great”.  We are the only current fully approved RAC garage in Huddersfield. This has not been easy, as we have had to go through rigorous procedures.  We have won numerous local awards by the Examiner business awards beating off great competition. We are currently rated as the number one best independent garage on the review website Trust Pilot. No repair work is carried out without your prior approval, one of our advisers Helen or Jo will contact you at every point to ensure that repair bills do not spiral out of control and you are aware of what is happening with your car.

 

Q. Are high-quality parts and oil used?
A. Absolutely! All parts we supply and fit are of Original Specification quality - meaning they are just as long lasting as the parts fitted in your car when it was brand new out of the factory. Our master certified technician and owner Asif will examine your car and identify the best oil for your car to ensure optimum efficiency and engine health. For your convenience we stock both semi-synthetic and fully synthetic oils. Please note: If your car requires fully synthetic oil, there may be an additional charge for the upgrade. We will always inform you prior to doing any work if this is required.

 

Q. Is the work guaranteed?
A. We have built a team of superstars. We believe our technicians are not “good” but they are “great”.  We have total confidence in our entire team and the quality of the parts we use. We firmly believe in our processes and procedures. For your security and benefit we offer a full guarantee on all parts and work. (Guarantee is valid for either 12,000 miles or 12 months, whichever is soonest.)

 

Q. Are you able to offer a manufacturer's service?
A. Yes we can. For a hassle free, no obligation quote, please call us for details.

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Shortlisted Garage of the Year 2017The Huddersfield Daily Examiner New Business of the Year 2010, WinnerOfficial Sponsors of the Huddersfield GiantsRAC Approved GaragesRated Five Star on Trust PilotTSI Approved Code - tradingstandards.co.uk
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